Shipping
SHIPPING POLICY
Last updated: 2026-05-10
PROCESSING TIME
Orders placed before 2:00 PM ET on a business day typically ship the same day. Orders placed after 2:00 PM ET, on weekends, or on U.S. federal holidays ship the next business day. Custom or bulk orders may require 3-5 additional business days.
SHIPPING METHODS
DOMESTIC (United States):
- USPS Priority Mail: 2-3 business days
- USPS Priority Mail Express: 1-2 business days
- UPS Ground / Next-Day Air available on request
All shipments include tracking. A tracking number will be emailed once the label is generated.
INTERNATIONAL:
International shipping is available to select countries. Shipping times vary by destination (typically 7-21 business days). Buyer is responsible for any customs duties, taxes, and fees imposed by the destination country. We declare the contents accurately and at the actual purchase price.
Note: Some countries restrict or prohibit the import of research chemicals. It is the buyer’s responsibility to verify legality and import requirements in their jurisdiction BEFORE placing an order. We are not responsible for orders seized by customs.
PACKAGING AND STABILITY
Lyophilized peptides are stable at room temperature for transit periods up to 14 days without refrigeration, but for optimal stability we ship in insulated packaging with ice packs for any shipment expected to take longer than 5 days. Refrigerate or freeze upon receipt per the product’s storage instructions.
PACKAGING
All shipments use plain outer packaging with no product names or research material names on the exterior.
TRACKING
Once your order ships, you’ll receive an email with a tracking number. Allow up to 24 hours for tracking to populate after the email arrives.
LOST OR DAMAGED PACKAGES
If your package is marked delivered but you haven’t received it:
- Check with neighbors and your local post office
- Wait 48 hours (carriers sometimes mark prematurely)
- Contact us at support@vesperapeptides.com if it still hasn’t arrived
If your package arrives damaged or contents are broken:
- Photograph the package and damaged contents within 7 days of delivery
- Email support@vesperapeptides.com with the photos and your order number
- We’ll work with you to replace or refund
ADDRESS ACCURACY
Buyer is responsible for providing a complete and accurate shipping address. We are not liable for orders shipped to incorrect addresses provided by the buyer. Address changes after an order has shipped cannot be guaranteed.
UNDELIVERABLE / REFUSED PACKAGES
If a package is returned to us as undeliverable, refused, or unclaimed, we will refund the order minus original shipping costs and a 15% restocking fee. Re-shipment is available at the buyer’s expense.
CONTACT
Shipping questions: support@vesperapeptides.com
Domestic Shipping Rates
- USPS tracked shipping: $6.95
- FedEx tracked shipping: $13.00
Shipping rates are shown before final order review and may be updated if a requested order requires special handling, bulk fulfillment, or a carrier service outside the listed domestic options.
Kansas Fulfillment Note
Vespera Peptides is based in Kansas. Wichita-area and Kansas research orders may be eligible for direct local coordination after checkout when available. All products remain strictly for laboratory research use only.
Returns & Refunds Policy: Review the current Returns & Refunds page for final-sale terms, damaged-package claims, incorrect-item claims, and undeliverable-package handling.